Revocation & Guarantee
Delivery, revocation and guarantee
All-round service - we accompany you from your first contact until after the purchase and are always available for an exchange.
Free shipping
So that you can benefit from your new Standable desk more quickly, we do our best to deliver your new desk to your home as quickly as possible. We work around the clock from Monday to Friday and process all incoming orders as quickly as possible. You can contact us at any time to find out the status of your delivery. As soon as your parcel has been dispatched, you will receive a dispatch confirmation by e-mail, in which you will also find the corresponding tracking number. This allows you to plan the arrival of your Standable desk in advance.
Test us for 30 days!
Your satisfaction is our top priority. That's why you can test our Standable desk for 30 days worry-free!
But we are convinced that you will be delighted! Our FSC-certified MFC wooden table tops with a thickness of 1.8/2.5 cm are more stable than conventional table tops with a thickness of only 1.5 cm. The extra thickness makes a big difference and ensures that the table top does not sag or bow even after a long time. We can also guarantee the same quality for our larger table tops. Product quality is important to us. That's why we take care to find the optimum, long-term solution for you. So you can enjoy a robust Standable desk for years to come.
If you are not 100% satisfied or have any questions or uncertainties, please proceed as follows.
Step 1: Please contact us by e-mail(info@standable.eu) or via our contact form on our website. Tell us exactly what the problem is so that we can give you the best possible advice. The Standable desk brings a revolutionary way of working to your office, to which your body must first become accustomed. This can take up to several weeks. We will therefore be happy to advise you on the optimum ergonomic settings for your needs.
Step 2: If you are still dissatisfied, we offer you a return policy of 30 days from the date of purchase from the date of purchase. In the event of a return, please contact us again by e-mail so that we can send you a corresponding return code. You can return the Standable desk in its original packaging and your money will be refunded.
For further information regarding the right of withdrawal, please refer to our General Terms and Conditions (GTC).
Our guarantee - so that you can fully enjoy your desk at all times
Your satisfaction and product quality are our top priorities. Our table tops are therefore made from FSC-certified wood from the EU. Our desks also meet the latest technological standards. However, it can happen that the desk suddenly stops working properly. Because your satisfaction is important to us, we have decided to offer you a voluntary guarantee of 5 years on the electronic components, over and above the statutory minimum period. The remaining components of the table are covered by the statutory minimum period of 2 years. You can contact us at any time by e-mail(info@standable.eu), describe the problem and we will take care of a replacement!
For more information regarding our five-year warranty, please refer to our Terms and Conditions.